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Satisfying end users through quality service and reliability
We perform the kitting service (initial setting work) for smartphones, tablet terminals, PCs, etc.
By using the RPA tool to simultaneously setup multiple devices, the lead time can be reduced, and the terminal ID (IMEI / ICCID) can be linked to the end-user's peculiar information.
As part of our maintenance services, we also handle returns for smartphones and tablet terminals, initialization processing, kitting of replacement products, and individual delivery.
We offer flexible customization according to your needs. We efficiently implement kitting of IT equipment terminals in an optimum way.
Customization based on customer needs
We customize the initial settings of IT equipment such as smartphones, tablets and PCs according to your needs.
Moreover, customers have many options of terminals through procurement.
Low cost operation
We utilize the RPA tool according to the device and the number of terminals requested by the customer.
In addition, we can provide the service at low prices because the kitting work is handled within our company’s solution center.
Creating a secure work environment
Our production sites have obtained ISMS (ISO / IEC27001) certification and Privacy Mark (JIS Q 15001) certification.
For this reason, we are capable of providing a one-stop solution for storage, kitting, and shipping of IT equipment terminals in a secure environment.
※The above flow is an example. Please contact us for consultation.
We provide a one-stop maintenance support for PCs and other information equipment terminals.
We also provide a return center for initial defective products.
Storage and individual delivery of IT terminal equipment
If you have any difficulties in storing IT terminal equipment, we will store it in our secure environment, perform the necessary number of kitting (initial setting work) when requested, and individually deliver it to the designated place.
Maintenance service
We provide a one-stop maintenance support for PCs and other information equipment terminals. We also provide end-user support, including a return center function in the event of a device failure.
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Quality control
Proxy inspection, examination
Proxy inspection, examination
Our on-site Japanese staff have abundant experience and will carry out examination work in China on your behalf.
Fulfillment
Fulfillment,
proxy distribution center
Fulfillment, proxy distribution center
Proposing the ideal distribution solutions to fit the scope and needs of our clients.
After-care service
E-commerce site construction,
call center operations
E-commerce site construction, call center operations
Providing optimal service to the end user on behalf of our customers.